BUSINESS

TCI Bank seeing positive results in Merchant Card Services product Published on Friday, June 12, 2009 Email To Friend    Print Version TCI Bank Limited last October launched a Merchant Card Services product for businesses. Results have reportedly been positive, with numerous machines already installed across the Turks & Caicos Islands. Designed around the need for businesses to be able to accept credit cards as a payment option, feedback from the Bank’s installed base of business customers indicates that (1) the service set‐up time is short and (2) pricing is advantageous compared with other banks. “This is a product that we prepared for diligently in order to be able to provide a high quality service to our business customers. We’ve surpassed our expectations and plan for further growth. The strong results we have achieved comport with the fact that a lot of tourists and some residents of the Turks & Caicos Islands prefer to use credit cards rather than cash to make payments. From the perspective of a service‐provider, it is convenient and easy to set up. Customers take the point‐of‐view that it eliminates the need to frequently deposit cash in the bank, because we process transactions electronically,” said Managing Director, John Benjamin. “Clients are flocking to this product because of the efficiency, customer service and competitive rates that TCI Bank Limited is offering. Client feedback has been extremely positive. I have to thank my dedicated card services team for their tenacious adherence to the high service standards we have set to attain the gratifying results the Bank has managed to register. These two strategy elements: (1) efficiency and (2) consistent customer‐service‐oriented tendencies are driving the positive reaction to this product.,” said Manager of IT, Carson Brathwaite.   Reads : 487 Back... Comments: No comments on this topic yet. Be the first one to submit a comment. Back... Send us your comments!   Send us your comments on this article for publication in our Readers' Forum or as a Letter to the Editor. All fields are required and in the interest of openness and transparency we will no longer accept anonymous submissions. We therefore request that all submissions include a name for publication, regardless of content. We will in special circumstances protect a writer's identity only after we have established good cause for anonymity, otherwise we will not be able to publish the submission. For your contribution to reach us, you must (a) provide a valid e-mail address and (b) click on the validation link that will be sent to the e-mail address you provide.  If the address is not valid or you don't click on the validation link, it will be a waste of your time typing your submission because we will never see it! Your Name: Your Email: (Validation required) Comments: Enter Validation Code *